Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and Rancho Pharmacy, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Rancho Pharmacy, Inc. include and Rancho Pharmacy. The Rancho Pharmacy website is an Ecommerce, pharmacy information site. By using the Rancho Pharmacy website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Rancho Pharmacy may collect personally identifiable information, such as your:

  • Name
  • Mailing Address
  • E-mail Address
  • Online Identifiers
  • Phone Number

If you purchase Rancho Pharmacy’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Rancho Pharmacy may also collect anonymous demographic information, which is not unique to you, such as your:

  •  Age
  • Gender

Information that you provide us

In various places on the Site, we request information from you via forms. The exact information we need to collect (including Personal information) will depend on the purpose of the form.  For example, when you make a purchase on or otherwise, create an account, participate in a sweepstakes or contest or any other promotion, post a product review, engage with us on our social media platforms, participate in one of our surveys, send us any feedback, questions, comments, suggestions, ideas or interact with us in any way, you provide us with Personal Information, such as: your name, email address, mailing address, ZIP code, phone number and credit card numbers. This allows us to process your transactions more efficiently, offer you promotions, contests and other opportunities and, ultimately give you a higher caliber of customer service.

As another example, if you apply for employment, you may submit resumes and cover letters to us for consideration. We will use this information only for employment and related purposes. Information submitted will not be returned to the applicant and will be retained by us in accordance with our retention practices.

We will indicate on the form whether a particular field of information is mandatory or optional. If you choose not to provide certain information, we may not be able to provide requested services.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Rancho Pharmacy collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Rancho Pharmacy may also use your personally identifiable information to inform you of other products or services available from Rancho Pharmacy and its affiliates.

Disclosure of Personal Information

We will not disclose Personal Information except as set forth in this Privacy Policy or with your consent. This section describes to whom we disclose Personal Information and for what purposes:

  • Our Service Providers. We employ service providers to perform tasks on our behalf and to assist us in operating the Site or our business (including service providers who facilitate our job application and hiring processes). For example, we engage third parties to provide analytics services, to ship orders, to process payments, to advertise our products and services, to help us analyze information for marketing purposes, and to host the Site. We take commercially reasonable steps to help ensure our service providers provide at least the same level of protection for Personal Information as we do.
  • Companies Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Site, including Personal Information, may be among the items sold or transferred.
  • Law Enforcement, Government Agencies, and Courts. We may disclose Personal Information at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal process; to establish, protect, or exercise our rights; to defend against a legal claim; to protect the rights, property, or safety of any other person; or as otherwise required by law.

Sharing Information with Third Parties

Rancho Pharmacy does not sell, rent or lease its customer lists to third parties.

Rancho Pharmacy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Rancho Pharmacy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rancho Pharmacy, and they are required to maintain the confidentiality of your information.

Rancho Pharmacy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rancho Pharmacy or the site; (b) protect and defend the rights or property of Rancho Pharmacy; and/or (c) act under exigent circumstances to protect the personal safety of users of Rancho Pharmacy, or the public.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, please e-mail [email protected].

Tracking User Behavior

Rancho Pharmacy may keep track of the websites and pages our users visit within Rancho Pharmacy, in order to determine what Rancho Pharmacy services are the most popular. This data is used to deliver customized content and advertising within Rancho Pharmacy to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Rancho Pharmacy. This information can include: your IP address, browser type, domain names, access times, information on your interactions with the Site, and referring website addresses. We may also collect similar information from emails sent to you which help us track which emails are opened and which links are clicked by recipients. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rancho Pharmacy website.

Use of Cookies

The Rancho Pharmacy website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rancho Pharmacy pages, or register with Rancho Pharmacy site or services, a cookie helps Rancho Pharmacy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rancho Pharmacy website, the information you previously provided can be retrieved, so you can easily use the Rancho Pharmacy features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rancho Pharmacy services or websites you visit.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal information to third parties.

Security of your Personal Information

Rancho Pharmacy secures your personal information from unauthorized access, use, or disclosure. Rancho Pharmacy uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

California Residents

This section applies to our collection and use of “Personal Information”, as defined under California law, if you are a resident of California.

A. Categories of Personal Information Collected, Used, and Disclosed

In accordance with California law, we collected the following categories of Personal Information within the preceding 12 months:

  • Identifiers: your contact information, including first and last name, postal address, email address, and phone number; and other identifying information, including IP address, social media user names, Rancho Pharmacy-account passwords and other security information for authentication and access;
  • Financial Information: credit card, debit card and bank account information and other categories of information listed in Cal. Civ. Code § 1798.80(e);
  • Geolocation data;
  • Internet or Other Electronic Activity: information about how you navigate our Site and which elements of our Site you use the most;
  • Commercial Information: products purchased or viewed on our website, loyalty program information, and contest or survey information;
  • Audio and Visual Information: videos and photos that you submit, to the extent meeting the definition of Personal Information
  • Inferences Drawn: Information derived from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

If you are a job applicant, we may also collect the following categories:

  • Professional or employment-related information: Current or past job information, if you apply for a job;
  • Protected Classifications: To the extent required or permitted by law (e.g., to provide reasonable accommodations or for compliance with equal opportunity reporting requirements), we may collect information such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

We share each of these categories of Personal Information with our service providers to the extent necessary for them to facilitate our business purposes (including any purpose specified in Section 3, above).

Additionally, within the past 12 months, some of our online advertisers may have used and disclosed Internet or Electronic Activity information collected automatically from the Service. This may be a “sale” as broadly defined under the CCPA. Therefore, we provide you the right to opt out of this “sale” of Personal Information as described, below.

B. Your California Privacy Rights

If you are a resident of the California, you have the following rights:

  • Right to Know. You may have the right to request information on the categories of personal information that we collected in the previous twelve (12) months, the categories of sources from which the personal information was collected, the specific pieces of personal information we have collected about you, and the business purposes for which such personal information is collected and shared. You also have the right to request information on the categories of Personal Information which were disclosed for business purposes, and the categories of third parties in the twelve (12) months preceding your request for your personal information.
  • Right to Delete. You may have a right to request us to delete Personal Information that we collected from you.
  • Right to Opt-Out.
  • California’s “Shine the Light” Law Disclosure. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by Rancho Pharmacy pursuant to Section 1798.83 of the California Civil Code, please contact us using the Contact Information below.

If you would like to exercise your rights listed above, please contact (or have your authorized agent contact) us using the contact details provided below. When doing so, please tell us which

right you are exercising and provide us with contact information to direct our response. Please note that we must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.

You have a right not to receive discriminatory treatment by any business when you exercise your California privacy rights.

Note to Job Applicants: Under California law, information collected and used in connection with a job application is exempt from the rights stated above. Therefore, to help prevent the unauthorized access or deletion of Personal Information, we may decline any requests to access or delete Personal Information collected from job applicants. We will treat all such information as confidential and dispose of it in accordance with our retention policy.

Personal information transferred from the U.S.

 If you are using the Site from outside the United States, please be aware that Personal Information may be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards, the data protection laws of the United States might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to the United States for the purposed described in this Privacy Policy. 

Children’s Privacy

We do not knowingly collect or solicit any Personal Information from children. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Rancho Pharmacy by contacting us here:

Please note that certain Site-related Communications are necessary for the proper functioning and use of the Site and you may not have the ability to opt out of those Communications.

E-mail Communications

From time to time, Rancho Pharmacy may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Rancho Pharmacy or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Rancho Pharmacy, you may opt out of such communications by Calling the pharmacy at 619-303-7771.

Changes to this Statement

Rancho Pharmacy reserves the right to change this Privacy Policy from time to time. We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with notice of material changes to the Privacy Policy as appropriate under the circumstances.  We will notify you about significant changes in the way we treat personal information by either sending a notice to the primary email address specified in your account, and/or by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Site.

Contact Information

Rancho Pharmacy welcomes your questions or comments regarding this Statement of Privacy. If you believe that Rancho Pharmacy has not adhered to this Statement, please contact Rancho Pharmacy at:

Rancho Pharmacy, Inc.
3835 Avocado Blvd Unit 100
La Mesa, California 91941

Email Address:
[email protected]

Telephone number:

Effective as of October 01, 2020